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Terms and Conditions

NOTE: Please read our terms and conditions carefully before purchasing from this website.


The content of this site is provided free of charge for information purposes only. endeavours to ensure that the information presented on the site is both true and accurate. However,, its agents and its employees will not be held responsible or liable for any errors, omissions or inaccuracies occurring within this content.

In these conditions “the company” shall mean GHS Retail co registration no: 07902762, T/A, and “you” shall mean the person, organisation, or company placing an order with the company.

The colour accuracy of the colour-way options displayed within the site will vary dependant on a number of factors and as such should be seen only as representative. As part of its process of continuous improvement, reserves the right to alter specifications and colours without notice. Consequently, products available may vary slightly in colour from that shown on the current site.


All content included on this site including, but not limited to, website design, text, graphics, audio clips, visual clips, logos, button icons and the selection and arrangement thereof are the property of or its content suppliers and are protected by UK and international copyright laws. All software used on this site is either the property of or its software suppliers and is protected by UK and international copyright laws.

ALL RIGHTS ARE RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this website for the purposes of placing an order on and using this website as a shopping resource only. Any other use of materials on this website including reproduction for purposes other than those noted above, modification, distribution, transmission, broadcasting republication, downloading or uploading without the prior written permission of is strictly prohibited.


We hope you will be highly satisfied with any product purchased from our website but if you wish to return an item to us then we aim to make it as quick and convenient as possible.

Orders placed by you will not be binding on the company or deemed accepted unless & until written acknowledgement is issued by the company.

Any typographical, clerical error or omission in any sales literature, quotation, price list or literature issued by the company shall be subject to correction without any liability on the part of the company.

Except as otherwise stated in company literature the price shall exclude delivery & beans and you will be liable to pay the company’s specified delivery charges.

The company shall reserve the right to change the delivery process and charges without notification.

Unless otherwise agreed in writing by the parties, payment shall be due and payable at the time the order is placed and accepted by the company.


Delivery shall occur when the company or its carrier arrive at the address given to the company at time of order. Every effort will be made by to deliver goods within the period specified by the company however such dates will not constitute part of the contract.

The company can accept no responsibility in the event that goods are left as instructed by you without your presence at the time of delivery.

If you fail to accept delivery of goods when delivered the company reserves the right to attempt delivery of the goods at a later date and to invoice you a further delivery charge.

Risk of damage to or loss of the goods shall pass to you upon delivery.

Cancellation & Returns

If you wish to cancel any order you may do so at any time after an order has been placed, or up to 7 days after the date of delivery. All notices of cancellation must be given to the company in writing.

In the event that you cancel an order after delivery you must inform the company in writing within 7 days for a full refund (including the delivery charge). The goods must then be returned at your own expense to the company within 14 days of your notification to cancel your order. If you are unable to return the goods you must make the goods available for collection upon request and within 14 days of your notice to cancel your order. The company will be entitled to charge you (an equivalent amount to the original delivery charge) for this collection. These conditions will still apply in the event of any discount/special offer applied to delivery charges.

The company will not be liable for any costs incurred in the return of cancelled orders. The goods will not be deemed to have been returned until notification is given by the company that the goods have been returned to the address advised by the company.

It is your responsibility to return all goods in the same condition as they were upon delivery. The company reserves the right to deduct from the refund any charges necessary for the repair or cleaning of any goods returned not in the same condition as upon delivery. You are advised to retain the original packaging in the event of you cancelling an order. The company retains the right to charge for any necessary packaging/re-packaging.

The company shall be entitled to recover all costs, loss, charges, and expenses incurred in connection with goods returned not saleable as new.

Additionally, except real leather goods, there will be a re-stocking charge to cover the original cost of shipping to you (despite our free shipping policy we still have to pay a courier!) and for the handling of the item in our warehouse.

The most common reason for returns is that the bean bag proves to be bigger than imagined. We will endeavour to work with you to resolve the problem as soon as possible ensuring that you are happy with your product.

Should the product prove to be faulty or the wrong item has been delivered, we will not charge a handling fee and provided the item is returned within a 28 day period we will refund the cost of delivery back to you upon proof of payment.

This does not affect your statutory rights.

Please note: All our products are checked at various stages during manufacturing and again by a quality controller before the product leaves our factory.

Disclaimer has taken all reasonable care in the preparation of the contents on this website, but makes no representation or warranty of any kind with respect to the operation of the site or the information, content, materials, or products included on this site. To the extent permitted by applicable law, makes no warranty, express or implied, as to the accuracy, completeness or currency of the information contained in any of the materials on this web site. reserves the right to change price and availability information without notice. shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in any of the materials on this website. makes no representation or warranty, express or implied (including, without limitation, warranties as to quality or fitness for purpose) in connection with any product(s) supplied by it under these Terms. In any event, the sole liability of and the user´s sole remedy for any defective product(s) supplied under these Terms shall be the replacement by of the defective product(s). shall not be liable for economic or financial loss or any special, indirect or consequential loss or damage whatsoever and howsoever arising. reserves the right to decline orders for bulk or high value purchases.

No exclusions of liability in these Terms shall apply to any damages arising from death or personal injury caused by the negligence of or any of its directors, employees or agents or fraudulent misstatement.


You agree to indemnify and hold and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable solicitor´s fees, made by any third party due to or arising out of content you submit, post to or transmit through the website, your use of the website, your connection to the website, your violation of the Terms and Conditions, or your violation of any rights of another person or entity.

HTML Links

Some hypertext (HTML) links on this website lead to external websites which are not under the control of Accordingly, makes no representation or warranty concerning the content of these websites and accepts no responsibility or liability in respect of the material on any website, which is not under the control of is providing these hypertext links to you only as a convenience, and the inclusion of any such hypertext link does not imply an endorsement by of the linked site or imply any relationship between and the hyper-linked organisation or individual.

Privacy Policy

By accessing or using the website, you agree to the Terms of the Online Privacy Policy, as outlined below. If you do not agree to these Terms, please do not access or use this website.

Collection of Personal Information

When you engage in certain activities on this website, such as registering or ordering products, may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, may require that you provide us personal information, such as your name, mailing address, email address, and other personal identifying information. When ordering products on the website, you may be asked to provide a credit card number.

Your personal information is password protected to prevent unauthorised access to it. We recommend that you do not divulge your password to anyone.

Governing Law and Jurisdiction

This website is controlled and operated by from its offices in England. We make no representation that materials on this website are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited.

All Terms and Conditions contained on this website shall be governed by and construed in accordance with English law. By using this website, you hereby submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any dispute arising under or in connection with these Terms or your use of this website.

Nothing in these Terms shall in any way be deemed to restrict or affect your statutory rights under English law.

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